Hello Jason,

In the Designer, if you open the Department View (View | Departments), are the departments you are trying to add displayed? To create new ranges (spanning departments), shift-click to select the range of departments and right mouse button and select Create Department Range from the pop-up menu. To create a wildcard mask, right mouse button on a signle department.

If this doesn't answer the question, then I'm having trouble picturing the circumstance you are trying to resolve. Can you give an example or two?