We've run into this once before when a site installed another program that also used the Crystal engine, and it overwrote some files that Crystal Reports for Adagio used. The solution is this particular case was an upgrade to that software - which happened to be an EFT solution for a particular bank.

Do you have any other software on your workstation that uses the Crystal engine? Are you aware when creating reports stopped working for you (and what has happened since then)?

Access to the database in Crystal Reports for Adagio only kicks in when you attempt to create a new report, verify database for an existing report, or add a database to a report. Simply opening and printing reports doesn't load the database layer.