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#9924 - 09/28/07 11:53 AM # of copies printing in Receivables
Anonymous
Unregistered



(24.68.128.31)
I have set up a letter within A/R and go to print it and it prints 7 times. I have chnaged the # of copies in the specifications to 1. Can you help, what am I missing?

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#9925 - 09/28/07 12:57 PM Re: # of copies printing in Receivables [Re: ]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
(24.84.32.87)
Perhaps the Windows printer you are printing to has the "number of copies" set to 7?
_________________________
Andrew Bates

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#9926 - 09/28/07 02:16 PM Re: # of copies printing in Receivables [Re: Retired_Guy]
Anonymous
Unregistered



(24.68.128.31)
I get the copies when I do a print preview in the A/R module, under print statements/letters

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#9927 - 09/28/07 03:08 PM Re: # of copies printing in Receivables [Re: ]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
(24.84.32.87)
Under Maintain | Specifications, Specification options, how many copies are set to print for this statement?
_________________________
Andrew Bates

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#9928 - 09/30/07 11:36 AM Re: # of copies printing in Receivables [Re: Retired_Guy]
Douglas Dickie Offline
Adagio God

Registered: 06/02/99
Posts: 4439
Loc: Vancouver, BC
(64.253.148.90)
Check your specification. There should only be a Page Header and an End of Page section.

Try creating a new letter from a template, in the specification editor under the file menu select Open Template and then Dunning Letter (assumes you have v8) or try printing a letter from the sample data. If this works then it is definitley your specification that is the problme.
_________________________
Douglas Dickie
AccSys Solutions Inc
Phone: 1.888.534.4344
ddickie@accsyssolutions.com

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#10072 - 10/17/07 04:13 PM Re: # of copies printing in Receivables [Re: Douglas Dickie]
Anonymous
Unregistered



(24.68.128.31)
The dunning letter works, prints 1 pg. So I changed my "end of page" to "last page footer" and it still wants to print so many pages. So I deleted the footer and only have a page header and it works!

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