#24174 - 09/27/10 01:30 PM
AP Vendor edit
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New Guy
Registered: 09/27/10
Posts: 8
Loc: Alberta
(206.75.118.21)
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Is there any way the screen can remain in the same position when you go into edit a vendor rather than revert to the the first vendor on your list? Eg. editing "Smith Company". Once complete and I hit ok, the screen brings me back to "AAA Glass" and I have to scroll through the screen to get back down to the "S" section.
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#24175 - 09/27/10 01:41 PM
Re: AP Vendor edit
[Re: Diane_R]
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Adagio Wizard
Registered: 06/15/04
Posts: 3646
Loc: Toronto ON, Canada
(70.31.30.91)
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Diane: AP shouldn't work that way. What version are you using? Go to Help | About and tell us the AP version and date. It would look something like "8.1C (100810)".
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#24177 - 09/27/10 01:57 PM
Re: AP Vendor edit
[Re: Bruce Gardner]
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New Guy
Registered: 09/27/10
Posts: 8
Loc: Alberta
(206.75.118.21)
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That is the version I am using.
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#24179 - 09/27/10 02:35 PM
Re: AP Vendor edit
[Re: Diane_R]
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Adagio Action Team
Registered: 03/09/99
Posts: 11640
Loc: Vancouver, BC Canada
(96.49.96.191)
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Hi, Diane,
Have you checked to ensure that your data integrity is clean? Make sure you have a backup first (in case you need to restore it after), then run Data Integrity Check. If the Rebuild button presents itself, click it. Make sure you review your vendors after doing a rebuild to ensure everything is as you expect it should be. Retry editing a vendor and ensure that is the vendor that is highlighted when you click OK.
If not, we'll probably need more information about your data: vendor code formats, number of vendors and profile options, etc. and you might want to contact your Adagio dealer to assist you.
Also, please retain a copy of your pre-AP8.0C backup.
_________________________
Regards, Softrak Tech Support
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#24180 - 09/27/10 02:40 PM
Re: AP Vendor edit
[Re: Softrak Support]
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Adagio Wizard
Registered: 06/15/04
Posts: 3646
Loc: Toronto ON, Canada
(70.31.30.91)
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Diane: Just to be clear, are you Editing an existing vendor or Adding a new one? If adding, the new vendor isn't automatically highlighted; the vendor that was highlighted when you chose "Add" remains highlighted. This often means the first vendor in the list. This behaviour will likely change in the next version (it was just changed in the Receivables module shipping this week).
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#24185 - 09/28/10 05:44 AM
Re: AP Vendor edit
[Re: Softrak Support]
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Adagio Virtuoso
Registered: 05/24/02
Posts: 665
Loc: Calgary
(68.147.196.173)
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I also have the same problem with my database - I cannot re-create the issue with sample data.
_________________________
Carol Wojick CW Consulting
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#24198 - 09/28/10 11:21 AM
Re: AP Vendor edit
[Re: Softrak Support]
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New Guy
Registered: 09/27/10
Posts: 8
Loc: Alberta
(206.75.118.21)
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Data integrity is good. Editing not adding. Just to be clear (it is a little difficult explaining this). Let's say I go to customer Williams, which I have to scroll through a few pages of customers to get to, I double click on their account, edit something, click ok, the screen with all the customers reverts back to the first page of customers. I then have to scroll down through all of the customers to find the next customer on the list. I have not added filters, just started using Adagio and don't quite know how yet. Cannot recreate in Sample Data.
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#24205 - 09/28/10 01:25 PM
Re: AP Vendor edit
[Re: Diane_R]
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Adagio Master
Registered: 03/16/99
Posts: 10504
Loc: Canada
(96.49.96.191)
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OK - I was able to re-create this, and now its gone away. (apparently for good).
Here's what I did.
When the problem occurred, I had filters turned off (the check box blank). Then I turned filters turned on (the check box ticked), but had no filter chosen (the unamed blank entry at the top of the list), and the program started correctly positioning to the edited Vendor.
I cannot get it to fail any longer, even with a machine reboot.
_________________________
Andrew Bates
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#24211 - 09/28/10 06:05 PM
Re: AP Vendor edit
[Re: Diane_R]
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Adagio Virtuoso
Registered: 05/24/02
Posts: 665
Loc: Calgary
(68.147.196.173)
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When I open the Vendor List screen - Filters are unchecked and no styles are set. I scroll down, double click on a vendor to edit. Click OK. The venodr that is now highlighted is the top one. When a new vendor is created - it is the same. When you click OK it bounces back to the top of the vendor list. This is consistent every time - and only since the AP upgrade. DIC is clean But I do see that when the three sample filters that came with the upgrade are deleted - the results are "normal" So - if there are filters in place but not in use it will rise back to the top. And now the question is - why is this not happening in AR.
_________________________
Carol Wojick CW Consulting
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#24214 - 09/28/10 10:10 PM
Re: AP Vendor edit
[Re: Carol Wojick]
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Adagio Master
Registered: 03/16/99
Posts: 10504
Loc: Canada
(24.114.237.33)
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Turning filters on, but having NO filter selected fixes the problem permanently it seems. Please try the steps again. There's likely an uninitialized variable in the AP grid which isn't in the AR grid (which shipped later).
_________________________
Andrew Bates
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