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#28040 - 07/17/11 06:17 PM Error 1013 AR Transactions
Kristin Offline
Operations Manager

Registered: 09/08/08
Posts: 68
Loc: Madison, Virginia
(162.83.93.43)
We installed Adagio on a new Windows 7 workstation, and now all users are getting a error trying to open AR and OE Edit Customers:
"Error 1013 occurred when attempting to open AR transactions". Then the AR transactions tab does not display any data in the grid. Yikes! Any ideas?

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#28042 - 07/17/11 10:13 PM Re: Error 1013 AR Transactions [Re: Kristin]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
(24.84.38.242)
Hi Kirstin,

OK, there's something that happened during the Windows 7 workstation install that would have been mentioned but might not have been noticed.

Probably the fastest way to get back on the rails would be to re-install AR from one of the other workstations, make sure that everything is back to working, then try the W7 install again.

A 1013 error is almost always a dictionary problem, and so there was a problem updating a dictionary. Make sure that every workstation's drive mappings are the same for the Adagio programs and data.
_________________________
Andrew Bates

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#28043 - 07/18/11 07:21 AM Re: Error 1013 AR Transactions [Re: Retired_Guy]
Kristin Offline
Operations Manager

Registered: 09/08/08
Posts: 68
Loc: Madison, Virginia
(162.83.93.43)
Of course it is working fine now, sorry for the false alarm...

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