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#32134 - 06/06/12 04:34 PM Problem Opening Modules on Workstation
chinmook Offline
Edward Chris Chin-Mook

Registered: 09/29/09
Posts: 401
Loc: Jamaica
(72.27.131.112)
Dear Team,

I know if I re-install module on workstation from Server it should work, but I need to know what is missing or damaged when you click the icon and the module opens but closes immediately.

I am thinking that it may be a mapping issue, can I get some direction here.

Thanks
_________________________
Edward C Chin-Mook
10 Waterloo Ave, Kingston 10, Jamaica
876-754-7444
876-754-5513

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#32136 - 06/06/12 05:05 PM Re: Problem Opening Modules on Workstation [Re: chinmook]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
(184.70.7.174)
Can't find ..\system? Can't find "\QRASP" (although you'll usually get a message about the Report Tables Drive)? Can't find ..\Dict (although that will usually generate some "Critical failure nnnn" message)?
_________________________
Andrew Bates

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#32137 - 06/06/12 05:10 PM Re: Problem Opening Modules on Workstation [Re: chinmook]
BAMPH Offline
Paradise is perspective

Registered: 07/15/01
Posts: 881
Loc: Christ Church, BARBADOS
(173.225.251.236)
Hi Edward,

Not 100% sure as I'm trying to remember back some distance here, but I seem to recall that when I had a similar problem it turned out to be either:
a) that while the drive mapping to the Adagio Programs & Data was OK, the mapping to the Report Tables Drive was not. This was a site where we were comming from Plus and the Plus drive was different to the Adagio drive and for co-existing purposes the Report Tables drive was the Plus drive
b) even though the Report Tables Drive was mapped correctly, the QRasp folder had gone walkabout (Aussie for missing in action)

Pete
_________________________
Peter Banfield
BAMPH Consulting Services
Barbados

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#32138 - 06/06/12 05:47 PM Re: Problem Opening Modules on Workstation [Re: BAMPH]
chinmook Offline
Edward Chris Chin-Mook

Registered: 09/29/09
Posts: 401
Loc: Jamaica
(72.27.131.112)
Please remind me of the config file I need to edit to correct mapping path.
_________________________
Edward C Chin-Mook
10 Waterloo Ave, Kingston 10, Jamaica
876-754-7444
876-754-5513

Top
#32139 - 06/06/12 05:55 PM Re: Problem Opening Modules on Workstation [Re: chinmook]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
(96.49.113.16)
There is no such CONFIG file. Is there a \QRASP Folder under the root of the Volume on which you launch Adagio?
_________________________
Andrew Bates

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#32140 - 06/06/12 06:58 PM Re: Problem Opening Modules on Workstation [Re: Retired_Guy]
chinmook Offline
Edward Chris Chin-Mook

Registered: 09/29/09
Posts: 401
Loc: Jamaica
(72.27.131.112)
Thanks workstation is now working.
_________________________
Edward C Chin-Mook
10 Waterloo Ave, Kingston 10, Jamaica
876-754-7444
876-754-5513

Top


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