Hi Val,

We haven't heard of this error message before with Revaluation when retrieving the AP subledger batch from Adagio Payables into Adagio Ledger. A few things to help investigation:

- What versions of Adagio Ledger and Payables do you have installed? You can check this from the Help menu and About.

- Since you are talking about Revaluation, you are running with multicurrency enabled. Do you use Adagio MultiCurrency or the older 'Multicurrency Lite'?

- Do you also use Accpac Plus AP? If so, was the Revaluation performed using Adagio AP or Accpac AP to generate the GL transactions.

- Does the revaluation posting journal look correct to you for rates?

- You can also print the contents of the subledger batch from AP, prior to retrieval into GL. The GL Transaction report can be found on the Reports menu - sort by journal entry and preview. Look for your revaluation entries - do any of the rates appear unexpected, such as 0?
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We have heard of this if a system check run was performed with consolidated bank GL entries, paying checks to vendors of a different currency. The rate is written as blank - perhaps a process you ran into did something similar.

Hi Val,

How about the GL Transaction report within Payables? That one really is the key here, because the report is based on the same file that is about to be retrieved into Ledger. This will also tell us if there are any other transactions from AP wanting to be retrieve, such as system checks or invoices.

Also, was any consolidation performed after printing the GL Transaction report. Just wondering...

It is possible to remove the APGLBTCH file and 'start again'. However, if you are able to print the GL Transaction report (sorted by journal entry), this would give you an indication of which transactions were about to be retrieved into Ledger. This report (in conjunction with AP posting journals and revaluation journals) can help in making sure the journal entry batch you'll have to enter in Ledger isn't missing anything or duplicated.

- Make a backup of your data; I'd recommend doing all your data, using the File/Backup from either Payables or Ledger. Just in case anything unexpected happens.

- Print the GL Transaction report to paper or a Word document.

- Rename (not delete) the APGLBTCH data file that exists in your data directory. This will remove the file, and posting again in AP will recreate it.

- Do the journal entry batch in Ledger.
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This of course will help out this time, but the error you received could possibly happen again. Let us know about the questions at the top so that we can help determine what the cause is and prevent this from re-occuring.

Thanks. This helps to at least know that the Revaluation function may not be the cause, and that Period End could be related.

And you could rename that APGLBTCH file (after printing the report and entering the GL journal entry batch) to allow further processing to continue.

I would suggest not deleting that APGLBTCH file for a while, at least until the next time you have to run Period End or Revaluation. Also, make sure to perform a data backup (AP) prior to running Period End / Revaluation in case something happens again.