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#57475 - 05/14/18 01:27 PM Doc Store - attaching files
Holiday Offline
Adagio Guru

Registered: 04/26/07
Posts: 103
Loc: Canada
(24.70.4.162)
We are trying to go back and attach some files to our historical gl entries using Doc Store. It seems to have the capability to do this, but it then loses the information. Has anyone come across this issue. We're wondering whether it's a glitch that there may be a service pack for. It works great when you're attaching a document to a journal entry (live), it's just attaching something after the fact that seems to lose the info. Sue

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#57476 - 05/14/18 01:30 PM Re: Doc Store - attaching files [Re: Holiday]
Dan_Desautels Offline
Adagio Maestro

Registered: 07/21/11
Posts: 1173
Loc: Thunder Bay, ON, Canada
(50.70.188.43)
Yes. GL Service pack (180422) was released to fix this issue.
_________________________
Dan Desautels
DezTek Solutions Inc.
Thunder Bay, ON

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#57477 - 05/14/18 01:31 PM Re: Doc Store - attaching files [Re: Holiday]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11640
Loc: Vancouver, BC Canada
(207.35.234.226)
Hi Sue,

If you mean that attempting to save a DocStore attachment to a posted Ledger transaction is not being kept, then yes this was a problem that has been fixed in the April 22, 2018 service pack for Ledger. From the release notes:

PDF documents attached for DocStore on the View Account Transactions grid did not remain attached to the transaction.
_________________________
Regards,
Softrak Tech Support

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#57478 - 05/14/18 01:45 PM Re: Doc Store - attaching files [Re: Softrak Support]
Holiday Offline
Adagio Guru

Registered: 04/26/07
Posts: 103
Loc: Canada
(24.70.4.162)
Thanks, we haven't installed the service pack yet as we usually wait a few weeks. We'll get it installed! Sue smile

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