When two of us in customer service search for a customer at the same time we will receive an error message that states:
Access violation at address 004033AC in module 'OEWIN.EXE' read of address FFFFFFFF. Sometimes we have so many customers with the same name, different address, and we will search from the address field not by the name of our customer.
One person has to stop the search so the other can continue and when a customer is on the phone this is inconvenient.

Orlanda