Versions
Adagio Receivables 9.0A
Adagio Order Entry 8.1C

When keying a new order in OE the default Tax Code for one specific customer entry thus far is not the Tax Code associated with the Customer record in AR.

I have done a Data Integrity and found no errors in the system as well as I have tried editing the Tax Code from AR to a different default but the incorrect default Tax Code is still being pulled for that specific Customer thus far.

Dwaine:
Are you using a Ship To on that Order? Any Tax code assigned to the Ship To will over-ride the Bill To code.

The Ship To is not being used.

It's possible that you have a "blank" shipto code associated with the customer, and that it has an incorrect tax setup.

Open up the customer in AR and take a look on the Contacts/Shipto tab to see if this is the case:

That is correct there was a blank Ship to code associated with the customer and after deleting the entry the Default Tax code is being associated when keying an order for th Customer

We don't use Ship To(s) so I would have never thought of looking there.

Thanks for your assistance in this matter.