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#7532 - 09/14/06 01:23 PM trouble w/e-mail in OE
Anonymous
Unregistered



(142.179.53.91)
For some reason the 'email' section in my Order Entry on the fax/email menu is not available to me. (it's light grey but the fax menus are black). I checked the options and it is ticked for both allow emails and allow fax. I choose an invoice then 'print' then 'email' then it says '1 email has been added to queue' But when I go to the FAX/EMAIL menu, I can't access the email options.
The last time I emailed invoices was Sept.6 and then I downloaded the OE 062825 on Sept.8/06. Do you think this might have something to do with my problem?

Diane

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#7533 - 09/14/06 03:29 PM Re: trouble w/e-mail in OE
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11640
Loc: Vancouver, BC Canada
(24.84.32.87)
If you have rights to edit the Adagio security groups from File / Groups, you probably will notice that one or more groups do not have security rights to access the Email menu choices. This is the first place to look.
_________________________
Regards,
Softrak Tech Support

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#7534 - 09/14/06 03:44 PM Re: trouble w/e-mail in OE
Anonymous
Unregistered



(142.179.53.91)
Thanks! That did it!!

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